Shipping Policy
At Zain Deals, we aim to deliver your orders safely and on time. Please read our shipping policy below to understand how we process and deliver orders across Pakistan.
Order Processing Time
- All orders are processed within 1–2 working days after order confirmation
- Orders placed on weekends or public holidays are processed on the next working day
- You will receive an order confirmation once your order is successfully placed
Delivery Time
- Standard delivery time is 2–4 working days across Pakistan
- Delivery times may vary depending on your location, courier service, or unforeseen circumstances
Please note that delivery timelines are estimates and not guaranteed.
Shipping Charges
- Free delivery is offered on eligible orders (as mentioned on the product or checkout page)
- Any applicable shipping charges will be clearly displayed at checkout before payment
Cash on Delivery (COD)
- Cash on Delivery is available all over Pakistan
- Customers are requested to keep the exact amount ready at the time of delivery
- Orders may be cancelled if delivery confirmation cannot be completed
Order Tracking
- Once your order is dispatched, tracking details will be shared (where applicable)
- You can contact our support team for order updates if needed
Incorrect or Incomplete Address
- Please ensure that your shipping address and contact details are accurate at checkout
- Zain Deals is not responsible for delays or non-delivery caused by incorrect or incomplete information
Delivery Delays
Zain Deals is not responsible for delays caused by:
- Courier service issues
- Weather conditions or natural events
- Public holidays or unforeseen circumstances
Damaged Packages
- If you receive a damaged package, please contact us within 48 hours of delivery
- Provide clear images of the package and product to help us resolve the issue quickly
Contact Us
If you have any questions regarding shipping or delivery, please contact us through our Contact Us page. Our support team will be happy to assist you